3xxc's Privacy Policy — Your information is safe

We collect various types of information when you use the 3xxc platform. This privacy policy clearly outlines exactly what information is collected and why.

Directly Provided Information

When you create an account, make a deposit, or contact our support team on 3xxc, the following information may be collected:

• Full Name, Date of Birth & Gender
• Email address and mobile number
• Current Address & Country
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Banking / Nagad / bank account number)

Automatically Collected Information

Some information is collected automatically while you browse the platform:

• IP address and device type
• Browser Type & Operating System
• List of Pages Visited & Duration
• Login Time, Logout Time & Session Details
• Bet History & Transaction Records

Summary of Data Collected

3xxc uses collected information only for the specific purposes listed below. Your data is never used for any other purpose without your consent.

• Account Management: For account creation, login verification, and identity confirmation.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints or queries promptly.
• Promotions & Bonuses: To inform you about offers that may be relevant to you.
• Security Assurance: To detect fraud, hacking, and suspicious activity.
• Legal Obligations: To comply with anti-money laundering regulations.
• Service Improvement: To improve platform usability and overall user experience.

3xxc uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

Cookies We Use

• Essential Cookies: To maintain login sessions and ensure platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferences such as language, theme, and similar settings.
• Analytics Cookies: To understand which pages of the platform are most used — this data is collected in fully anonymous form.

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may limit some platform features.

3xxc never sells, rents, or shares your personal information with third parties without your consent. However, your information may be shared in the following specific circumstances:

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, or your bank to complete transactions. These institutions operate under their own privacy policies.
• Legal Authorities: Where required by court order or valid legal process, information may be disclosed to government authorities.
• Technology Partners: Limited data may be shared with technology service providers that support platform operations — all of whom are bound by strict confidentiality agreements.
• Business Changes: In the event of a company merger or acquisition, your data may be transferred after users have been notified in advance.

3xxc retains your personal data only for as long as necessary to operate its services and meet legal obligations. Once that period expires, your data is securely deleted.

• Active account data: retained until the account is closed.
• Transaction records: 7 years from the date of the last transaction (as required by financial regulations).
• KYC documents: retained for up to 5 years after account closure.
• Cookies and session data: retained until the session ends or for a maximum of 1 year.
• Support conversations: 2 years from the date of last contact.

After the applicable retention period, all personal data is securely deleted or anonymised in a way that can no longer be linked to any individual.

Under 3xxc's privacy policy, you are entitled to the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data in certain situations (except where legal obligations require us to retain it).
• Right to Restrict Processing: You may request that we limit how your data is used in certain circumstances.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

The 3xxc platform is strictly for users aged 18 and above. We do not knowingly collect or process personal information from minors. Age verification is mandatory at registration.

If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted. Parents or guardians who suspect this has occurred are welcome to contact us.

The 3xxc platform uses third-party technology services such as payment gateways and analytics tools. These third parties have their own privacy policies, and 3xxc is not responsible for their practices.

We ensure that all third-party partners comply with international data protection standards and are bound by strict confidentiality agreements with us.

3xxc may update this privacy policy at any time. If significant changes are made, you will be notified via your registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see whether the policy has changed. We recommend visiting this page regularly.

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please reach out to our dedicated support team:

We will respond to your request within 30 business days. For urgent matters, please use our live chat support.